RESERVATION POLICY

BUSINESS NAME : OCEANATURE LLP
Check-In time is 1 p.m. and Check-Out Time is 11 a.m.
If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.
Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.
Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared separately.
Breakfast timings are 8:00 – 10:00 am henceforth all requests will be chargeable.
Business is exempt from the Shipping and Delivery policy

Full retention will be charged for cancellation received 10 days prior to arrival.
No cancellation charges if cancelled more than 15 days prior to arrival.
One day pro-rata cancellation charges will be forfeited/levied for canellation received 11-14 days prior to arrival.
In the unlikely event of our inability to provide the above accommodation, we will arrange alternate accommodation of similar standards and provide transport to the guest at our cost.
The above cancellation policy is not valid during long weekends, Christmas, New Year and during certain other times of the year wherein rooms will be confirmed subject to non refundable advance.

Note : Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.